Why
TC Kokua? Our clients enjoy an outsourcing solution that combines
the right mix of Service, Cost and Technology. Other outsourcers
tend to focus on cost or technology, we know you need all three
working in tandem.
Our primary contact modes include:
Phone
Email
Web Chat
We can manage many types of customer contacts for you, including:
General Customer Inquiries
Technical Support
Product Information and Orders
Reservations
Account Services
Complaints and Returns
Telemarketing
Many others
TC Kokua Customer Service Representatives use the
Contactual platform, formerly known as White Pajama,
when serving your customers. To learn more about this technology,
click here.