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Award Winning Service
TC Kokua agents are trained to effectively offer advice and troubleshoot each client's product. Extensive training is continuously provided to the agents to offer the most up to date knowledge of every product to the end-user.
TC Kokua has the latest technology! We are the first company to bring a "Multimode Customer Contact" solution to Hawaii. This is the same technology used by Oahu Call Center personnel who handle all the Hawaiian Islands’ Visitor's Bureaus’ calls, including Maui Visitor’s Bureau.
For those responsible for managing a customer contact outsourcer, center location is a critical factor. The benefits of one location over another are essential to ensuring customer satisfaction.
TC Kokua’s clients throughout Hawaii and the US Mainland span many industries to include hospitality/tourism, real estate software support, tech support, consumer goods, media, political, pest control, and awards programs.
Let us handle your reservations, product orders, sales, technical support phone calls and emails so you can focus on your core business and save money!